CRTN230N : Estimating and Customer Service: A Capstone Experience
Students will learn to assess damages using industry accepted estimating service provider's information. The study of economics in damaged vehicles and their repairs will be discussed. Customer relations and sales skills will be practiced. Students will learn about working with the customer, the insurance company and developing a repair plan.This course includes a Capstone project.
Prerequisites
Successful completion of all Collision Repair courseworkor permission of Program Coordinator
